FireHUD is the screen on the bay wall. It shows the department what is happening right now: the call type, the units due, the address, and the box, in letters you can read from across the bay. Between calls it sits quiet with the time and the local weather.
The idea is simple. Everyone standing in the bay should be looking at the same information, and nobody should have to ask what they were just dispatched to.
FireHUD runs on a screen in the bay or the bunkroom, one we provide or a TV you already have, driven by a small BeaconESS box behind it. That screen, the speakers that call out the units, and the lights that come on with the tones are FireHUD's related hardware: the display, the audio, and the relays. A station printer can rip a paper run-ticket for the crew, too. Beacon installs it and sets it up. When a call comes in it takes over the screen, and when the call clears it goes back to keeping watch.
The call type, the address, and the box, in letters sized to read across the bay.
Exactly who was dispatched, spelled out in bold, so there is no guessing who is rolling.
When a call falls outside your county, FireHUD marks it in red, so a mutual-aid run is never mistaken for a local one.
The clock runs from the moment of dispatch, right on the board, so everyone feels how long the call has been going.
When the board is quiet it shows the time and the local weather.
It updates the second dispatch does. Nobody retypes anything, ever.
FireHUD lets you decide which call types set off which alerts, and who they reach. A working structure fire lights the whole station, sounds the siren, and pushes every responder's phone. A routine "notify fire chief," the kind that only ever means paperwork, can be set to skip the siren and reach only the chiefs, so the rest of the roster is not woken at 3 a.m. for nothing.
Every agency writes its own rules, down to the individual phone. Match the response to the call. No other system built for volunteer departments gives you this.
Your dispatch center sends the call. BeaconESS reads it the moment it arrives.
The call fills the display, the audio sounds the tones and announces the units, and the relays turn on the bay lights.
Everyone sees the same address and the same units. Turnout pushes it to phones at the same time.
When the call closes, FireHUD goes back to watching, and the whole call is already saved in FirePortal.
We will bring FireHUD to your bay wall and show your officers what it looks like when the tones drop.